Where did I park?
Finding their car is a regular source of annoyance to drivers who forget where they parked. They wander the multi-storey car park level-by-level, pressing their key fob in the hope of a response. Often, car park security is called upon wasting valuable time and money.
What is Baywatch?
Baywatch® is a unique system that allows motorists to pinpoint the exact location of their car anywhere in a multi-storey car park (MSCP), saving them time and stress, whilst increasing the overall efficiency of the parking system. Baywatch can be installed independently or combined with Highlight’s A.I. or Optical Bay Monitoring system for a fully integrated car park management solution.
How it works
Baywatch® touchscreen kiosks are placed at strategic locations in your car park. The customer simply enters their registration number (or partial number plate) to display a live picture of their vehicle along with its exact location, including the level and bay number, and the best route to the pinpointed car. Customers can also download the Baywatch app to provide on-the-go searching, allowing them to locate their vehicle before even returning to the car park.
Features and Extras
The kiosks are designed to look aesthetically pleasing, whilst being able to withstand the rigours of day-to-day use:
• 22” touchscreen as standard, but can be made bigger if required
• Wipe clean screen and graffiti resistant casing.
• Can be bolted to the floor or wall
• Can be illuminated in any colour
• Secure lockable IT access panels
The kiosks can have numerous other features added, which the MSCP operator thinks would be beneficial to their customers. These include, but not limited to:
• Local traffic reports
• Weather
• Flight Information (departures/arrivals)
• Shopping Information
• Advertisements
• News
Benefits
Problem solved
Puts an end to the ubiquitous car parking questions – “Where did I park?”
Satisfied customers
Makes locating a car effortless, keeping the customer happy and likely to return.
Reduces resource time
Customer-operated kiosks mean no staff are needed to operate the system, and security personnel are no longer called upon to assist drivers in locating their vehicle
Scalable
Highlight can provide as many Baywatch kiosks as required for your MSCP
Back-office system
Baywatch is linked to your back-office infrastructure and customised to your exact requirements. It can be accessed locally or cloud-based
Highlight support
Remote, telephone or email support from our dedicated team with on-site support if required
Testimonials
“The S.A.F.E. system was a guaranteed investment for us. We did of course have a fire alarm system in the car park but, S.A.F.E. provides a far quicker response; we timed it at between seven and eight seconds compared to 12 minutes for our existing system.”
Richard Carney, Project Manager, Severn Trent
“Highlight is a very pro-active and innovative company, who have refined both their back office control package to include bespoke requirements from ourselves on several occasions, as well as software updates to the main systems."
John Buckmaster, Director Office Services, Fluor Ltd
"We were so impressed with the original system in our MSCP "A" with the ease of parking for customers and the extra income it generated through higher occupancy levels, that we had no hesitation in ordering it for our new MSCP “B”."
Bentalls Centre, Kingston-Upon-Thames
"We have worked with Highlight for a number of years and installed their systems in all our multi-storey car parks that we operate on behalf of Heathrow Airport. Their products are innovative, very reliable, highly accurate and are aesthetically pleasing. Furthermore, they offer first class support and maintenance. We are very happy with the all round services they provide."
Lee Goodes, UK Area Manager, APCOA Parking
"Highlight Parking were able to upgrade our car park counting system which was not operating correctly. Their team designed and installed a bespoke system to work with our existing display signs and monitored and honed the counts until they were accurate. We are extremely pleased with the system and will be using Highlight to expand the counting onto other areas of our estate in the near future."
Robert Cox, Senior Operations Manager, UWE Bristol