Heathrow Airport, Terminal 2

Location – Hounslow, Middlesex

Brief

As part of Heathrow’s major redevelopment, Terminal 2 was the first to be rebuilt and updated to modern standards. As part of the modernisation scheme, it was imperative the car park worked as efficiently as possible in line with the airport’s overall operations.

Solution and installation

Highlight was awarded the contract to install its Bay Monitoring and Baywatch systems. Covering 2,000 spaces, each parking bay had 360 degree LED lights positioned overhead with our A.I. based Baywatch car finder kiosks installed on each of the four levels adjacent to the passenger lifts. The Highlight team programmed the kiosk software to replicate the exact layout of each level, providing a precise location and route to the identified vehicle.
VMS messaging boards were installed at key ‘decision locations’ within the car park to help drivers locate unoccupied spaces, with open/closed sign at the entrance barriers. Control of the VMS boards is provided through the back-office software, so Heathrow can issue drivers with useful traffic information

Outcome

The project was completed, tested and handed over in four months. Now, the latest in car parking technology helps Terminal 2 run more efficiently by allowing customers to park and locate their vehicle more easily. The Highlight team is able to support and maintain the system in real time, via a remote access capability